Vendor profileChecked Nov 8, 2026

ServiceNow Super Intelligence Control Tower (formerly AI Control Tower)

ServiceNow, Inc. · servicenow.com · Last checked:

  • Module of an enterprise workflow suite
  • AI governance
  • AI agent governance

Company status

Active. Product of ServiceNow, which is publicly listed (NYSE: NOW).

Sources 1, 2, 3, 4, 5 · checked 2026-11-08

Capabilities

  • Central hub to discover, secure, govern, observe, and measure AI on the ServiceNow AI Platform
  • Discovery and inventory of agents, models, prompts, datasets, and MCP servers into one AI asset inventory linked to the CMDB
  • Discovery connectors for hyperscalers, Microsoft, AWS, GCP, Anthropic, GitHub, and Databricks; shadow AI detection
  • Lifecycle: risk classification before onboarding and Dynamic Playbook onboarding tasks by risk level
  • Risk and compliance: AI Risk and Control Applicability Advisor, AI Policy Framework, and compliance content for California and Colorado AI laws

Sources 1, 2, 3, 4, 5 · checked 2026-11-08

Who it tends to fit

  • Organizations that already run IT, risk, or GRC workflows on ServiceNow
  • Teams that want AI assets in the same CMDB as other IT assets

Sources 1, 2, 3, 4, 5 · checked 2026-11-08

Pricing

Contact vendor (licensed through ServiceNow; release notes reference an AI Control Tower for the Enterprise Foundation SKU)

Sources 1, 2, 3, 4, 5 · checked 2026-11-08

Published certifications

These are ServiceNow company or platform certifications. Confirm that your instance, region, and the Super Intelligence Control Tower application fall within scope.

Listed as stated by the vendor. Scope can differ by product or subsidiary; request current reports.

Sources 1, 2, 3, 4, 5 · checked 2026-11-08

Limitations to check

  • No public pricing
  • Requires the ServiceNow platform; buyers not on ServiceNow should weigh platform adoption
  • FedRAMP High applies to the Government Community Cloud offering, not every ServiceNow deployment
  • Renamed from AI Control Tower; some ServiceNow docs and release notes still use the old name

Sources 1, 2, 3, 4, 5 · checked 2026-11-08

Sources

  1. Product page (titled 'Super Intelligence Control Tower'): discover, secure, govern, observe, and measure AI; AI assets as CMDB configuration items; content for NIST AI RMF and EU AI Actwww.servicenow.com/products/ai-control-tower.htmlChecked 2026-11-08
  2. Store release notes: discovery connectors, shadow AI, inventory enrichment agent, risk classification, Dynamic Playbook 2.0, policy framework, California and Colorado content; version 1.9.7 (November 2026); Enterprise Foundation SKUwww.servicenow.com/docs/r/store-release-notes/store-grc-rn-ai-control-tower-enterprise-ai-foundation.htmlChecked 2026-11-08
  3. Discovery pathways feed a single AI asset inventory covering systems, models, prompts, datasets, and MCP serverswww.servicenow.com/docs/r/zurich/intelligent-experiences/aict-discovering-ai-assets.htmlChecked 2026-11-08
  4. Compliance page: SOC 2 Type 2 annually since 2013, ISO/IEC 27001:2022, ISO/IEC 42001, FedRAMP High P-ATO for Government Community Cloudwww.servicenow.com/company/trust/compliance.htmlChecked 2026-11-08
  5. ServiceNow press release (October 15, 2026) uses the product name Super Intelligence Control Towernewsroom.servicenow.com/press-releases/details/2026/ServiceNow-advances-its-operational-harness-for-enterprise-AI-with-AI-Passport-and-expanded-governance-capabilities/Checked 2026-11-08

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